![]() ![]() It looks like the file may be corrupt or it is incompatibility with the latest Windows 10 64-bit version. I tried on two different Windows systems with the same result. ![]() To find a version for your PC, check with the software publisher." When I tried to install from that file I got the error message: HP Print and Scan Doctor for Windows 5.2.1.002 9.2 MB May 16, 2019 HP Print and Scan Doctor for Windows (ver 5.2.1.002)įollowing the link in that mail just gave an error. I also received an e-mail today from HP Support alerts Please contact the software vendor to ask if a 64-bit Windows compatible version is available. \AppData\LocalTemp\7zS6A1F\HPPSdr.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.HP Print and Scan Doctor are designed to be. "There is a newer version of this tool available".Īfter clicking on "Download Update", the next message is: Starting with an installed and working version of HP Print and Scan Doctor 5.2.0.22, a message appears: ![]() A message about unsupported 16-bit application appears. Follow the instructions to fix it.The latest update of HP Print and Scan Doctor fails to install. Scan to computer is currently unavailableĪ wrench means a problem was found and fixed.Īn exclamation mark means a test failed and was skipped.Īn X indicates the printer has a problem. HP Print and Scan Doctor can help with the following printer issues:Īn error occurred communicating with the scanning deviceĪn error occurred while communicating with the HP imaging device If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. If your printer is not listed, turn your printer/scanner on and click Retry. After downloading and having HP Print and Scan Doctor opens, click Start and choose your printer. ![]() You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more. ![]()
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